• All orders are processed within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped along with a tracking number. 
• If you are not at home, the driver may leave the package at your front door. Re-deliveries are made only two times. If you miss the second delivery, you have to pick up the item at the station within a few days before it will be returned back to our warehouse.
• If the package appears damaged, please write "Package Damaged" when you sign for the delivery. After receiving the package, please email us immediately. We will contact you to proceed with the damage claim. Please DO NOT throw away the boxes or packaging materials, otherwise, your claim will not be honored by the shipping company. We are not directly liable for any loss, theft, or damages, during delivery. Please be patient as we have to claim the damage with the shipping courier and send you the parts or replacement. We do not provide pick up service. 
• We do not ship to P.O Boxes & will need a physical address.

Shipping Rates & Delivery Times

We offer free shipping within Canada. 
We currently do not ship to (Yukon, Northwest Territories & Nunavut)

• Free Standard Shipping: 5-9 business days
  (Fedex, UPS, Canpar, Day&Ross) 
  

Tracking Information

Once your order ships, you will receive a tracking number via email. We will email tracking codes to the buyers within 24 hours after the item has shipped. Normally, the item will be delivered in 1 to 3 business days if you live in Ontario.
Please allow 24-48 hours for tracking information to update in the carrier's system.

Shipping Delays

Please note that shipping may be delayed during peak holiday seasons or due to unforeseen circumstances such as extreme weather events or carrier delays. We appreciate your understanding.